Last Updated On 03-Aug-2022
Effective Date 03-Aug-2022
Information We Collect:
We may collect and process the following personal information about you:
Date of Birth
Audio and/or Video Recordings of Your Sessions with your consent
How We Use Your Information:
We will use the information that we collect about you for the following purposes:
Marketing/ Promotional (information will always be anonymous and with your consent)
Customer feedback collection
Manage customer order
Manage user account
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
Retention Of Your Information:
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at email@example.com. We will respond to your request in accordance with applicable law.
You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at firstname.lastname@example.org.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Grievance / Data Protection Officer:
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Hummingbird Wing Holistic Counselling And Tantric Healing, Glasgow, email: email@example.com. We will address your concerns in accordance with applicable law.
All interactions which take place in the setting of therapy are considered confidential. This includes requests by telephone, all interactions with Hummingbird Wing Employees, any scheduling or appointment notes, all session content records and any progress notes that are taken during your sessions. You may choose to give Hummingbird Wing permission in writing to release any or specific information about you to any person or agency that you designate.
Limits to this agreement
In some legal proceedings a judge may issue a court order. This would require the counsellor to testify in court.
If we learn of or believe that there is physical or sexual abuse or neglect of any person under 18 years of age, we must report this information to child protection services.
If we learn of or believe that an elderly person, or disabled person is being abused or neglected, we must file a report with the appropriate agency that handles elder abuse.
If we learn of or believe that you are threatening serious harm to another person, we are obligated to report this. This can be in the form of telling the person who you have threatened, contacting the police or placing you into hospitalization.
If there is evidence that you are a danger to yourself and we believe that you are likely to kill yourself unless protective measure are taken, we may be obligated to seek hospitalization for you or to contact family members or others who can help provide protection
There may be times when we consult with outside sources about cases. In these cases, no personally identifiable information will be used to discuss this case. However, discussion topics will be used in order to ensure that we are getting and giving the best assistance possible. The persons with whom we discuss cases are legally bound to keep information confidential.
The information contained in this website is general in nature and it is not intended as a guide to self-medication or meant to substitute the advice provided by your own GP or other medical professionals. The reader is advised to consult with a physician or any medical professional before undergoing any therapy or treatment discussed herein. Hummingbird Wing does not accept any responsibility for the accuracy of the information or consequences from the use or misuse of the information contained herein. The views and opinions expressed on this site are those of the authors and do not necessarily reflect the official policy or position of Hummingbird Wing. Any content provided by our bloggers or authors are of their opinion, and are not intended to malign any religion, ethnic group, club, organization, company, individual or anyone or anything.
Although we make strong efforts to make sure our information is accurate, Hummingbird Wing cannot guarantee that all the information on this website and or blog is always correct, complete, or up-to-date.
By purchasing any of our products or services, the user agrees to and is knowingly assuming any and all risk associated with using these products or services.
If any provision of this Agreement is declared invalid or unenforceable, the remaining provisions of this Agreement will remain in effect. Hummingbird Wing has the right to modify these terms and conditions at any time.
The deposit paid at the time of booking is fully refundable, minus transaction fees, provided more than 48 hours is given for cancellation before your appointment time, less than 48 hours the deposit is not refundable.